trust note
Wallet ownership and real balance should match before withdrawal.
Cashout starts with real balance
A withdrawal can pause when bonus wagering, wallet mismatch, large amount review or KYC check applies.
The page separates real balance, bonus balance, wallet details, BDT limits and pending status so players understand what to check before support.
Withdrawal methods in Bangladesh
| bKash | minimum BDT 500 | wallet ownership may be checked |
| Nagad | minimum BDT 500 | transaction status visible in history |
| Rocket | minimum BDT 700 | extra review may apply |
| Bank transfer | minimum BDT 1,000 | account name should match |
| USDT | BDT 2,000 equivalent | network address must be exact |
| Daily review limit | BDT 150,000 | higher amounts may need support review |
If cashout is delayed
Pending does not always mean rejected. Verification, payment queue, method limits or bonus review can delay status.
Why verification may apply
Large withdrawals, changed wallet details, duplicate-account signals or bonus review can trigger checks. Normal review uses identity, payment ownership or transaction evidence, not password or OTP.
Withdrawal steps
Log in
Open Cashier > Withdraw
Choose method
Enter BDT amount
Match wallet/bank details
Confirm request
Follow History status
Before withdrawing
Use a wallet or bank account in your own name where ownership checks apply.
Bonus-linked winnings may stay locked until wagering and offer terms are complete.
Why is withdrawal pending?
KYC, bonus wagering, wallet mismatch or manual review may apply.
Can I withdraw bonus balance?
Usually not until offer rules are complete.
Does wallet name need to match?
Yes, ownership review may apply.